Questions & Answers

The prints includes the cost of the shipping and delivery to the customer, this is a hassle-free shopping experience where the customer don't have to worry about additional costs or fees for shipping.

Shipping destinations includes all major destinations to Europe, South American, North America, African Continents, Asia and Oceania, for any questions please email thomas@alternativespots.com.

Please allow five days after purchase for the print to be posted.
Delivery times changes according to the region of the customer, the delivery timeline will information after purchased.

Secure online payment is crucial for protecting your financial information and ensuring that your transactions are safe and secure. Our Payment platform is connected with Stripe payment provider, therefore, Alternative Spots does not retain any payment or financial information from customers.
Strip is certified PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.

If you are not completely satisfied with your purchased of prints from our store, If you wish to return the prints, please note that we have a hassle-free returns policy. You may return the prints within 30 days of purchase for a full refund or exchange. Please ensure that the prints are in their original condition and packaging.
Once we receive your returned prints, we will process your refund or exchange promptly.
Refunds will be issued to the original payment method and exchanges will be shipped to you free of charge.

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The prints are delivered in a secure packaging, in a safe cardboard flat envelope with internal protection. All prints are handled with care and customized according to the type and size of paper.

For any questions that are not listed here, or more information about any topics please contact thomas@alternativespots.com